FAQ: Frequently Asked Questions

General Questions

Supercon is a four-day festival and convention each year (around June and July) meant to celebrate Comic Books, Animation, Cartoons, Anime, Video Games, Cosplay, Fantasy, Sci-Fi, Pop Culture and all things Geek! It is the largest event of its kind in South Florida, and one of the largest events of its kind in the United States.

Highlights include:

  • Supercon will take up the entire Miami Beach Convention Center, which includes 500,000 sq ft of newly renovated exhibit space, Ballrooms, and Breakout Rooms.
  • The Main Exhibition Room is 500,000 square feet and will host hundreds of exhibitors, vendors, craftspeople, publishers, artists, and writers. Located in Hall A, B, C, and D of Miami Beach Convention Center.
  • Our Hall of Fame area is where you can get autographs and photos with some of your favorite celebrities and is located in the Main Exhibition Room.
  • Our main events stage has seats for an audience of over 3,000 and is where our main events take place, including our main Celebrity Q&A’s / Panels, Costume Competitions, and Concerts.
  • There is a dedicated Concession Zone, with plenty of options for food on site, and lots of space for seating.
  • Our ballroom stages feature more Celebrity Q&A’s / Panels, Cosplay Contests, Game Shows and more!
  • Our Video Game Ballroom is the place for video game free play and tournaments.
  • Our Gaming rooms host tabletop gaming, including Role-playing games and CCG’s.
  • Plus, we have over a dozen additional event rooms featuring more panels, Q&A’s, film festival screenings, anime viewings, anime music videos, cultural panels, workshops, and much, much more!
  • Supercon is a truly unique event and has more events than any other show of its kind in Florida, with over 750 unique events in 2018 and even more planned for 2019!

Florida Supercon is July 4-7, 2019

CONVENTION EVENT HOURS:
THURSDAY: 1pm to 1am
FRIDAY: 10am to 1am
SATURDAY: 10am to 2am
SUNDAY: 10am to 8pm

EXHIBITION HALL HOURS:
THURSDAY: 1pm to 8pm
FRIDAY: 10am to 8pm
SATURDAY: 10am to 8pm
SUNDAY: 10am to 6:30pm

Supercon takes place at The Miami Beach Convention Center, 1901 Convention Center Drive Miami Beach, FL 33139.

The Miami Beach Convention Center is minutes away from Miami Beach in the heart of a thriving cultural scene.

THE MIAMI BEACH CONVENTION CENTER is located at 1901 Convention Center Drive Miami Beach, FL 33139. Convention Center Phone: (786) 276-2600

DIRECTIONS:

INTERSTATE NORTH OR SOUTH:

I-95. Take Exit 5 from I-195 E. Merge onto FL-907. Turn Left onto N Michigan Ave. Turn Left onto Dade Blvd. Turn right onto Convention Center Drive. Miami Beach Convention Center main entrance is 1901 Convention Center Drive.

MIAMI INTERNATIONAL AIRPORT:

Get on FL -112 in Hialeag from Miad Cir and Edit 2. Follow FL – 112 E and I-195 to FL-907 in Miami Beach. Take Exit 5 from I-195 E. Continue on FL-907. Drive to Convention Center Drive. Miami Beach Convention Center main entrance is 1901 Convention Center Drive.

Please check with the city for Bus and Train schedules for the best way to use public transportation.

Visit our HOTEL page where you can see a list of Official Host Hotels that include a special rate for Supercon attendees.

http://floridasupercon.com/hotels/

There are several parking lots around the convention center, and Supercon will provide shuttles to and from the host hotels, in addition to some remote parking lots, to make sure everyone has a place to park. We will post detailed parking information on the homepage by June 15st.

Tickets are available in advance on our website on the tickets page at https://floridasupercon.com/supercon-tickets/. When you purchase your tickets online, you will get a ticket confirmation emailed to you. We do not mail individual tickets. Bring the confirmation with you to the show and that’s your ticket. If you lose it, don’t worry…. we’ll have your name on the registration list, just bring your ID.

While Supercon Tickets are non-refundable, they are transferable! This means that you can give your Supercon Tickets to a friend. Click HERE for instructions on how to transfer your ticket.

Yes. The Convention Center is serviced by Centerplate, which has a variety of snack and meal options for attendees at affordable prices.

If you’d like something else, there are many restaurants within close walking distance from the convention center. And for those on a Pocky / Ramune diet, we’ll have Japanese Snacks at the show too.

Yes, you can… however, there are some rules.

Please use common sense. If someone doesn’t want their picture taken or put on video, please respect their wishes. The same holds true for our guests. They are our guests and have a right to their privacy, so be nice. Many of our Vendors in the Dealer’s Room don’t like to have people take pictures of their setups, so be sure to ask first. And some of our guests charge for photos, so be sure to ask first! Basically, the answer is, Ask First! Remember, trying to take a pic of one of our guests from a distance may seem harmless to you, but they may not want you to do it. Also, when taking pictures of people in costume, or your friends, please be sure to angle yourselves so that you are not taking a picture across an aisle. When you do that, everyone must stop and wait for you to take the picture. If you move so that you are both on the same side of the aisle and take the picture in the direction of traffic flow, then people can move past you and you don’t stop the flow of traffic. Filming is prohibited during any film screenings, but all other events are generally good to film. We do reserve the right to limit filming of an event based on a specific guest’s wishes. Information on taking pictures with our guests is our next subject, questions about our guests. If you do take some great pictures and video, let us know. Send us a copy and we’ll put it on our website for the world to see.

Autographs and Photo Ops

Photo Ops generally go on sale a couple of months before Supercon. You will be able to find Photo Ops pricing and the full schedule on our website as soon as it is available. We will announce when it is live in our newsletter and on our social media pages. Once available, you will be able to purchase Photo Ops prior to Supercon via a designated sales page. Photo Ops will range in cost from approximately $30-$100 or more, depending on how many guests are participating in the Photo Op. Prices, times, and guests are subject to change and do not include taxes or fees. You are welcome to have up to 4 individuals and any children under 3 per photo op ticket (not counting the celebrities). Sales during will be cash or credit card but we do encourage you to pre-purchase Photo Ops as sessions can sell out quickly at Supercon.

You will be able to find autographing pricing and the full schedule on our website as soon as it’s available. If Autographs are available for pre-purchase at Supercon, we’ll announce when sales are live in our newsletter and on our social media pages. Autographs may range in cost from approximately $20 – $100+ per Autograph. Our Autograph guests may provide 8x10s for autographing and will also autograph an item you present to them, such as a comic book, photograph or other media/memorabilia. Autograph guests reserve the right to limit how many items they will sign for you and what they will sign. It’s up to their discretion at the time of the signing. Autograph pre-purchases are able to be purchased with a credit card. Autographs at the Show are cash only and credit cards are not accepted.

You can either print out your confirmation ticket with the scannable code and bring it to the autograph line during any scheduled session, or have your ticket available on your phone. We will scan the code on the ticket at that time. Autographing is located in the back of the Show Floor.

You can either print out your confirmation ticket with the scannable code or have your ticket available on your phone. Arrive for your Photo Op at the time your ticket instructs you to. Epic Photo Ops will scan the code on the ticket as you enter the photo booth. Photo Ops are located in the back of the Show Floor.

Autographs that were pre-purchased are not able to be refunded, unless that guest has cancelled. If you’d like to find out about a Photo Op refund, you can reach out directly to Epic Photo Ops.

Accessibility

For wheelchair/electric scooter rental contact our service partner Scootaround, Inc. at 888-441-7575 or by visiting their website at https://locations.scootaround.com/floridasupercon to reserve in advance. Onsite rental may be available, depending on event schedules.

No. The only animals permitted in the Convention Center are service animals.

The entire Supercon Team is committed to making sure that all of our fans have an amazing experience. Please take inventory of your needs as they pertain to attending the show. Depending on what you need, our Medical Assistance Program may be for you. ReedPOP Shows provide medical assistance wristbands to individuals who may have mobility, physical, vision, hearing, cognitive, psychological, invisible or other types of disabilities.

Safety and Security Policies

The safety and security of our staff, exhibitors and attendees is our priority. We work closely with the venue, corporate security, state, local and federal law enforcement authorities to identify risks, assess them and develop security plans for our events. We have appropriate policies in place that cover safety, harassment, weapons, props, lost children, and everything in between.

SAFETY AND SECURITY POLICIES

Harassment of any kind, including stalking, deliberate intimidation, unwelcome physical attention, physical assault and battery, will not be tolerated at Supercon. If it’s illegal outside the convention center, it’s illegal inside the convention center. Harassment is grounds for removal from the convention without refund as well as potential legal action. We want Supercon to be a safe, open and accepting environment for all fans, and if you find yourself victim of harassment at the convention please notify a staff or crew member immediately so we may assist.

Anti-Harassment Policy